To cancel your booking, log in to your user account by Clicking Here and selecting 'Login' in the top right hand corner of the page. If you did not create an account when you booked, you will need to create a user account using the same email address that the booking was made with. You will then be able to link the user account to the booking.
Once you are logged into the user's dashboard, you can cancel your booking.
If you are unable to create an account, you can cancel using the contact details provided to you on your confirmation email or call 0333 772 9737.
For more information on cancelling your booking visit our terms & conditions.
For more details on cancelling a booking and cancellation charges, please click here .